Welcome to Dresshala! These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. General Information

2. Products and Services

We offer a wide range of uniforms and accessories, including school uniforms, hospital uniforms, hotel uniforms, school bags, and school shoes. All products are subject to availability. We reserve the right to modify or discontinue any product without notice.

3. Order Process

  • Placing an Order: To place an order, you must provide accurate personal and payment details. By submitting an order, you agree to purchase the products at the listed prices.
  • Order Confirmation: Once your order is successfully placed, you will receive an email confirming the details of your order.
  • Payment: We accept various payment methods, including credit/debit cards and online payment gateways. You agree to pay for the products you purchase, including applicable shipping and taxes.

4. Pricing

All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice. Shipping fees, taxes, and other charges will be calculated at checkout.

5. Shipping and Delivery

  • Shipping Locations: We offer shipping across India. International shipping may be available on request.
  • Delivery Time: Delivery times depend on the shipping method and destination. We aim to deliver within 3-7 business days for metro cities and 7-10 business days for other locations.
  • Shipping Charges: Shipping costs are calculated at checkout based on the delivery address and order value. Free shipping is available for orders above a specified value (please check at checkout).

Please review our Shipping Policy for more details.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with the product, you may return it under the following conditions:

  • Returns must be requested within 7 days of receiving the product.
  • The product must be unused, in original condition, and with all packaging intact.
  • Non-returnable items include personalized or custom-made products.

Please contact our customer service at contact@dresshala.com for assistance with returns or exchanges.

7. Refund Policy

Once a return is approved, we will process your refund to the original payment method. Please note that shipping charges are non-refundable. Refunds may take 7-10 business days to reflect in your account, depending on the payment method.

8. Account Registration

To make purchases on our website, you may create an account. You agree to provide accurate and complete information during the registration process and to update your details as necessary. You are responsible for maintaining the confidentiality of your account information and password.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. User Conduct

You agree to use our website only for lawful purposes. You must not engage in any activity that could harm, disrupt, or interfere with the website’s operations or other users’ experience.

11. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Dresshala and is protected by copyright and trademark laws. You may not use any of our content without prior written permission.

12. Limitation of Liability

Dresshala is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. We are not responsible for any errors or omissions in the content of our website or for any damage caused by third-party websites linked from our site.

13. Amendments to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Changes will be posted on this page, and the updated terms will take effect immediately upon posting. We encourage you to review these terms periodically.

14. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from the use of our website or products will be subject to the jurisdiction of the courts in Rishikesh, Uttarakhand.

15. Contact Us

If you have any questions or concerns about our terms and conditions, please contact us:

Thank you for choosing Dresshala! We look forward to providing you with excellent service and quality products.